Turn a customer DM into a clean order
Paste the conversation from Instagram, WhatsApp, Facebook or TikTok. Get the order laid out, a list of what's still missing, and a reply that asks for it.
Free guides and tools
Worth having, whatever you use.
Practical guides for people who sell through messages — how to take orders on each platform, what to ask for, and what to charge — and a free tool that turns a customer conversation into a clean order. Useful even if you never sign up.
How to take orders on Instagram
DMs, Instagram Shop, a Google Form or an order link: what each one costs you, and how to set your bio, Stories and replies up so orders arrive complete.
How to take orders on WhatsApp
Catalogue, carts, labels and away messages: what the Business app does for you, where it stops, and how to take custom orders without scrolling for the address.
How to take orders on Facebook
Messenger, comments, Marketplace, Shops and groups: which one fits a small business, and the three settings that send every order to one place.
Stop losing orders in your DMs
The nine details every custom order needs, three ways to take orders compared honestly, and the policies that stop people vanishing two days before the date.
Cake order form template
Every field a custom cake order needs, with the reason it is there and an example answer. Printable PDF, or copy it into Google Forms.
Google Forms for cake orders
The settings that make Google Forms work for custom orders, the five places it breaks, and an honest view of when to stay on it.
How to price homemade cakes
Why “ingredients times two” pays you nothing for the afternoon, the four costs a fair price has to cover, and a worked example from flour to a per-cupcake price.